Privacy
Privacy Policy
Solace Path Care is committed to protecting your privacy and personal information. We handle all information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We may collect the following types of information:
- Personal details (name, contact information, date of birth)
- NDIS plan information and support needs
- Health and disability information relevant to the support we provide
- Feedback and enquiries about our services
- Website usage data (cookies and analytics)
How we use your information
We use your information to:
- Provide and coordinate community access support
- Communicate with you and your family about that support
- Improve our services
- Comply with legal and regulatory requirements
- Respond to enquiries and referrals
Information sharing
We only share your information with your consent or as required by law. This may include sharing with:
- The NDIS Quality and Safeguards Commission
- Your support coordinator or plan manager
- Healthcare and allied health providers, with your consent
- Emergency services, if required
Cookies and analytics
We use Google Analytics to understand how visitors use our website, which sets cookies in your browser. This helps us improve the site. You can disable cookies in your browser settings at any time without affecting your ability to contact us.
Your rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to that information
- Withdraw consent for information sharing
- Lodge a complaint about how we handle your privacy
Contact us
For any privacy questions, or to access or correct your information, get in touch through our contact page. We service Inner West Sydney and Canterbury Bankstown.